FederalRock Support
Frequently Asked Questions
Quick answers about FederalRock market intelligence, access, subscriptions, billing and platform use.
What is FederalRock?
FederalRock is a market-intelligence platform that organizes market data, structure, volatility, momentum and trading signals into a focused workspace for research and decision support.
What is included in the free trial?
Verified accounts receive 3 days of FederalRock access so they can explore the dashboard, stock tools, option intelligence and market workspace before a paid subscription is required.
What do I get with the $79/month subscription?
FederalRock Pro includes the full dashboard, Stock Trading intelligence, Option Trading intelligence, the QQQ & SPY market workspace, Stock Analysis, Stock Scanner, Watchlist, Portfolio, Historical Signals, account tools and ongoing platform updates while the subscription remains active.
What is the difference between Stock Trading and Option Trading?
Stock Trading focuses on equity-oriented market analysis and signals. Option Trading is designed around options-specific intelligence and workflows. Both are research tools inside the same FederalRock platform.
Is FederalRock a brokerage?
No. FederalRock provides market data, analytics and informational tools. It is not a brokerage and does not hold customer brokerage funds or securities.
Does FederalRock execute trades for me?
No. FederalRock provides analysis and decision-support information. Any trading decision and any order placed with a broker remain under the user's control.
How often is market information updated?
FederalRock refreshes supported market information as new source data becomes available. The platform may display freshness or market-session information so users can understand the context of what they are viewing.
Can I use automatic monthly billing?
Yes. Automatic billing uses a PayPal subscription. The recurring payment must be approved by the user through PayPal before PayPal can renew the subscription automatically.
Can I switch from automatic billing to manual payment?
Yes. When manual billing is selected, FederalRock should stop future automatic PayPal renewal while preserving access through the already-paid period. The next period is then paid manually.
What happens when my paid access expires?
Paid market features become unavailable until access is renewed. Your account can still be used to reach billing and other account functions needed to reactivate service.
Still need help?
Open FederalRock Help & Support for account, billing or platform assistance.
FederalRock provides market data, analytics and informational tools for educational and informational purposes only.
